Frequently Asked Questions
Q: What is Tamarindo Rents?
A: Tamarindo Rents is an online booking/renting service for properties, equipment, and services in the area of Tamarindo. It allows the registration and managing of reservations for free, but other services within the platform will require a monthly subscription. Tamarindo Rents is 100% Costa Rican owned and run.
Q: How do I register my property?
A: You can register your property by clicking on the 'Registrar mi propiedad' link in the navigation bar. Note that while registering properties is free, the platform is a paid Property Management System (PMS) service.
Q: How do I contact support?
A: You can contact support by emailing us at soporte@tamarindorents.com.
Q: Can I add a property outside Tamarindo?
A: Yes, you can add a property outside Tamarindo. However, it will be handled secondary to properties within Tamarindo, as this platform primarily focuses on properties in the Tamarindo District according to Santa Cruz.
Q: What payment methods are accepted?
A: Currently, we do not offer direct payment methods through the platform. However, this feature may be available in the future.
Q: Is there a mobile app for Tamarindo Rents?
A: There will be no mobile app since our website is designed to be responsive and can be accessed from any device.
Q: How do I cancel a reservation?
A: To cancel a reservation, log in to your account, go to your reservations, and select the reservation you wish to cancel. Follow the prompts to complete the cancellation process.
Q: Are there any cancellation fees?
A: Cancellation fees may apply depending on the property's cancellation policy. Please review the policy before making a reservation.